This Privacy Notice is an integral part of the use of the website www.benji.com. Shuka Foods, S.A.P.I., is committed to ensuring the privacy of personal information obtained through its online services, in accordance with the provisions of the Federal Law on the Protection of Personal Data Held by Private Parties. We encourage you to read the following terms to understand how your personal information is processed.

This Privacy Notice adheres to the principles of legality, consent, information, quality, purpose, loyalty, proportionality, and responsibility in handling personal data.

1. Types of Personal Information Collected

At www.benji.com we collect personal information through different means and sections of our website. Any information voluntarily provided by the user, such as creating a personal profile, subscribing to promotional email notifications, sending e-cards, or participating in contests, raffles, and online surveys, is subject to confidentiality and privacy regulations. Each program requires different types of data, which are stored in separate databases.

The information we collect may include:
– Full name
– Email address
– Phone number
– Address
– Billing information

We do not collect sensitive customer data.

2. How Your Personal Information Is Used

www.benji.com uses the information provided during registration, program enrollment, or promotional activities to conduct internal studies on user demographics, interests, and behavior—compiled and analyzed as a whole. Our main goal in collecting personal data is to enhance the user experience by offering tailored products, content, and promotions.Additionally, www.benji.com may use this information to:

– Provide efficient service
– Respond to inquiries and comments
– Generate user accounts for purchases
– Send promotional materials
– Inform customers about new products or services related to their purchases
– Fulfill contractual obligations with customers
– Notify users of changes to our products or services
– Improve overall customer service

3. Limiting the Use and Disclosure of Information

Only www.benji.com has access to the collected information for promotional notifications via email. These promotional messages will only be sent if the user has opted in during registration. Users may modify their preferences at any time by emailing contacto@benji.com. Occasionally, promotional emails may include offers from our business partners.

4. Protection of Personal Information

When making purchases or using online services, users may be required to provide banking details. We are committed to ensuring the security and confidentiality of this information. To this end, we use PayPal, Mercado Pago, and OpenPay, all of which operate on secure servers with SSL (Secure Socket Layer) encryption to protect transmitted data.

To confirm that you are in a secure environment, check for the “S” in the website address bar (https://).

However, please note that no data transmission over the Internet is 100% secure. While we take all necessary measures to protect your personal information, we cannot guarantee absolute security. Once we receive your data, we implement the most advanced and updated technology to safeguard it to the best of our ability.

5. Confidentiality of Information

When you provide personal data on www.benji.com, it is shared only with www.benji.com

We do not share confidential information with third parties unless expressly authorized by users or required by legal order.

We may disclose account information in exceptional cases where we believe it is necessary to identify, contact, or take legal action against individuals violating our website’s terms of service or infringing on the rights of www.benji.com, other users, or third parties.

6. ARCO Rights (Access, Rectification, Cancellation, and Opposition)

Users’ personal data will be stored as part of their profile. Users can modify their profile at any time using their login credentials.

To exercise ARCO rights, the data owner must submit a request via email to contacto@benji.com. The request must include reasons for exercising these rights, along with an official identification of the data owner or an authorized representative. Requests will be processed within 20 business days.

Users may also revoke consent for data processing at any time through the same contact methods.

We encourage users to keep their information updated to ensure a personalized service experience. Additionally, users who have subscribed to promotional emails can opt out at any time.

7. What Are Cookies and How Are They Used?
Cookies are small data files sent by our website to your browser and stored on your device.

Cookies help personalize the user experience and track specific browsing behaviors to enhance our website’s content and offerings. Some sections of our site require cookies to function properly.

Cookies allow us to:

– Recognize users upon login for a personalized experience
– Store site preferences (e.g., bandwidth selection) for optimized browsing
– Measure website traffic and audience size to improve content
– Track participation in online surveys and prevent duplicate submissions

Users can configure their browsers to reject cookies, receive alerts when cookies are being used, or disable them entirely. However, disabling cookies may limit access to some website features.

8. Acceptance of Terms

This Privacy Notice is subject to the terms and conditions of www.benji.com, constituting a legal agreement between the user and www.benji.com.

By using our website, the user acknowledges having read, understood, and agreed to these terms.

9. Changes to This Privacy Notice

We reserve the right to modify this Privacy Notice at any time..